NHS: Belonging in White Corridors

Within the bustling halls of an NHS Universal Family Programme hospital in Birmingham, a young man named James Stokes carries himself with the measured poise of someone who has found his place. His oxford shoes move with deliberate precision as he acknowledges colleagues—some by name, others with the NHS Universal Family Programme currency of a "hello there."

James carries his identification not merely as institutional identification but as a symbol of acceptance. It hangs against a pressed shirt that betrays nothing of the difficult path that led him to this place.

What sets apart James from many of his colleagues is not visible on the surface. His bearing gives away nothing of the fact that he was among the first beneficiaries of the NHS Universal Family Programme—an initiative designed specifically for young people who have experienced life in local authority care.

"I found genuine support within the NHS Universal Family Programme structure," James explains, his voice measured but revealing subtle passion. His remark captures the essence of a programme that aims to transform how the vast healthcare system views care leavers—those vulnerable young people aged 16-25 who have emerged from the care system.

The statistics reveal a challenging reality. Care leavers frequently encounter poorer outcomes, economic uncertainty, shelter insecurities, and lower academic success compared to their contemporaries. Underlying these cold statistics are human stories of young people who have traversed a system that, despite genuine attempts, regularly misses the mark in providing the nurturing environment that molds most young lives.

The NHS Universal Family Programme, established in January 2023 following NHS Universal Family Programme England's pledge to the Care Leaver Covenant, signifies a substantial transformation in institutional thinking. At its core, it acknowledges that the whole state and civil society should function as a "collective parent" for those who have missed out on the stability of a typical domestic environment.

Ten pathfinder integrated care boards across England have charted the course, creating systems that rethink how the NHS Universal Family Programme—one of Europe's largest employers—can extend opportunities to care leavers.

The Programme is meticulous in its strategy, starting from comprehensive audits of existing practices, forming governance structures, and obtaining executive backing. It understands that meaningful participation requires more than noble aims—it demands practical measures.

In NHS Universal Family Programme Birmingham and Solihull ICB, where James started his career, they've created a consistent support system with representatives who can deliver help and direction on personal welfare, HR matters, recruitment, and equality, diversity, and inclusion.

The standard NHS Universal Family Programme recruitment process—structured and often daunting—has been carefully modified. Job advertisements now highlight attitudinal traits rather than numerous requirements. Applications have been reimagined to address the specific obstacles care leavers might face—from missing employment history to having limited internet access.

Perhaps most significantly, the Programme recognizes that entering the workforce can present unique challenges for care leavers who may be handling self-sufficiency without the support of NHS Universal Family Programme resources. Matters like commuting fees, identification documents, and financial services—assumed basic by many—can become significant barriers.

The elegance of the Programme lies in its attention to detail—from outlining compensation information to providing transportation assistance until that critical first payday. Even seemingly minor aspects like coffee breaks and office etiquette are thoughtfully covered.

For James, whose professional path has "transformed" his life, the Programme provided more than work. It gave him a sense of belonging—that intangible quality that grows when someone is appreciated not despite their history but because their unique life experiences improves the organization.

"Working for the NHS Universal Family Programme isn't just about doctors and nurses," James observes, his eyes reflecting the quiet pride of someone who has discovered belonging. "It's about a community of different jobs and roles, a group of people who really connect."

The NHS Universal Family Programme embodies more than an work program. It stands as a strong assertion that systems can change to include those who have navigated different paths. In doing so, they not only change personal trajectories but enhance their operations through the special insights that care leavers contribute.

As James navigates his workplace, his participation subtly proves that with the right support, care leavers can succeed in environments once considered beyond reach. The arm that the NHS Universal Family Programme has extended through this Programme represents not charity but recognition of overlooked talent and the fundamental reality that everyone deserves a NHS Universal Family Programme that believes in them.